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Description
Additional information
| Color | Gray |
|---|---|
| Size | 8.5 |
Customer Reviews
Store Policies
Shipping Policy
\"All items ship directly from our Chateaux. You have 24 hours from the time of delivery to report any issues if the product does not arrive as described. Please use the \'Support\' or \'Chat\' feature to alert the Chateau of any discrepancies immediately.\"
Refund Policy
\"All Sales Are Final. We do not offer refunds, gift cards, or store credit. To ensure satisfaction, we provide a Live Chat feature to connect you directly with the Chateau We strongly encourage you to use this chat to ask about size, color, or any other factors before making a purchase\"
Cancellation / Return / Exchange Policy
Cancellations
To ensure rapid processing, cancellations are only permitted within 15 minutes of placing an order. Once this window has passed, the order is sent to the Chateau for fulfillment and can no longer be canceled.
Returns & Exchanges
Due to the curated nature of our marketplace, all sales are final. We do not accept returns or exchanges unless an item arrives significantly different from its listing description.
Reporting Discrepancies: If a product does not arrive as described, you must report the issue via our Live Chat or Support feature within 24 hours of delivery.
Required Documentation: Please include clear photos of the item and the specific discrepancy in your report.
Return Shipping: If a return is authorized, the buyer is responsible for all return shipping costs and ensuring the item is sent back in its original condition.
Non-Returnable Items
For hygiene and safety reasons, the following items are strictly Final Sale and cannot be returned under any circumstances:
Intimate apparel and lingerie
Earrings and jewelry
Items purchased on Sale or during promotional events
Inquiries
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