HINSHEE CHATEAU: COMMUNITY GUIDELINES , TERMS & CONDITIONS
- Ownership: The names ” Hinshee CHATEAUX,” “HINSHEE H,” the “Hinshee” brand, logos, website design, and all custom code are the exclusive intellectual property of Hinshee,LLC
- Market Scope: Hinshee Chateau and Hinshee H facilitate the resale of fashion ranging from high-end luxury to accessible contemporary fashion.
- Third-Party Disclaimer: REFERENCE TO THIRD PARTIES MADE BY NAME, TRADEMARK, OR OTHERWISE DOES NOT CONSTITUTE OR IMPLY AFFILIATION OR ENDORSEMENT OF ANY GOODS OR SERVICES OFFERED BY HINSHEE LLC. ALL THIRD PARTY TRADEMARKS OR TRADE NAMES ARE PROPERTY OF THEIR RESPECTIVE OWNERS.
- DMCA Policy: Hinshee Chateaux (Hinshee, LLC) respects intellectual property. If you believe your copyrighted work (such as a professional photo) has been used without authorization, please send a formal “Takedown Notice” to our designated agent at
info@hinshee.com - Notice Requirements: Your notice must include a description of the copyrighted work and the specific URL of the infringing material. We will act expeditiously to remove infringing content.
- Zero Tolerance: Hinshee Chateau maintains a zero-tolerance policy for counterfeit goods across all fashion tiers.
- Verification: Any item proven non-authentic results in a 100% buyer refund and a permanent seller ban.
- As-Is Disclaimer: Items are sold “As-Is.” Wear consistent with the item’s age and tier is expected.
- Final Sale: All sales are strictly final. There are no refunds, exchanges, or store credits.
- Prevention of Buyer’s Remorse: Customers must use the Chat Button to request additional photos or measurements prior to purchase.
- Return Expense: In the rare event a return is authorized by the Concierge, shipping and handling is at the buyer’s expense.
- Reporting: Customers have exactly 24 hours upon delivery to contact info@hinshee.com if an item is not as described.
- Finality: After 24 hours, the sale is considered “Accepted,” and funds are cleared for release to the seller.
- INFORM Consumers Act: In compliance with federal law, “High-Volume Sellers” reaching $5,000 in gross sales must provide verified bank and tax info. Failure to provide this within 10 days results in immediate account suspension.
- IRS Tax Compliance: Payouts are held once a seller reaches $600 in gross sales until a valid Tax ID (SSN/EIN) is verified for 1099-K reporting.
- Commission: Hinshee LLC retains a flat 17% commission on all transactions.
- Liability Cap: Hinshee LLC and Hinshee H are facilitators only. Our total liability for any claim is limited to the commission fee earned on that specific transaction. We are not liable for indirect or incidental damages.
- Indemnification: Users agree to indemnify and hold Hinshee LLC and its owners harmless from any claims or legal fees resulting from the user’s violation of these terms.
- Binding Agreement: By clicking “Agree,” “Buy,” or using the “Chat” feature, you agree that you agree to the terms and conditions
Hinshee, LLC is committed to digital accessibility. If you experience any difficulty accessing the Hinshee Chateaux website, please contact us at info@hinshee.com
“Out of our closet and into your Chateau. Hinshee Chateaux is open for business.”
